ERCOM QUALITY POLICY

1. Function as a customer need driven organisation.

2. Provide customers with products / services, which meet or exceed their requirements through higher levels of technical and human excellence.

3. Achieve higher level of customer satisfaction through further improvement of the quality of the services.

4. Work in the best interests of customers, employees and community at large.

5. Be committed to implementation of ISO 9001:2015.

6. Review quality policy and objectives once in a year.